We are glad to help you with all of your questions and issues.

The iyzipos product provides payment infrastructure for e-commerce websites. There are two ways to start receiving payments with the iyzipos product that allows you to offer installments for all cards with one contract: API integration and ready payment form. You can start offering installments and using features like hiding cards by using either method.

You can accept payments from anywhere in the world with different currencies. On top of the Virtual POS’ iyziglobe provides, it allows you to receive payments from abroad in different currencies with alternative payment methods as well.

The iyzipos product covers all the solutions and features listed under general information.

- American Dollars (USD)
- European Currency (EUR)
- British Pound (GBP)
- Russian Ruble (RUB)
- Norwegian Krone (NOK)
- Swiss Frank (CHF)

iyzibazaar provides payment infrastructure to market place or platform based e-commerce websites. When an end user providing services from the market place makes a payment using a credit card, the money is first transferred to their iyzico account. iyzico then sorts the commission to be paid by the member vendor and distributes the amounts independently to the vendor and the platform. The platform based e-commerce website thus has a problem-free payment flow.

You can accept payments from anywhere in the world with different currencies. On top of the Virtual POS’ iyziglobe provides, it allows you to receive payments from abroad in different currencies with alternative payment methods as well.

Companies who have marketplace or platform based e-commerce websites may benefit from this. A representative from the company wishing to use this solution must send us a message through the Contact Us section describing their company and business model. The relevant team will evaluate the matter and notify the representative who has forwarded the request.

Vendors wishing to take place in your e-commerce website providing services as a marketplace are not required to be company owners. Sub-member businesses under the marketplace can be in three categories: individual, individual company, or limited – joint stock company.

You can receive payments in your marketplace through iyzibazaar for these three types of vendors.

Your vendors do not have to apply independently to the iyzico system. Since you have all the information regarding your vendors, it will suffice for you to register them on the system.

A single value is created for every sub-member business (vendor) registered on the system. This single value must be forwarded to iyzico by the marketplace for every sub-member business for each transaction. Please consult our integration document for technical details.

No, iyzico will not charge service fees to your vendors. There are no system entry or integration fees either.

The iyzico commission fee is calculated over the total transaction fee and is deduced from the share of the marketplace that has sufficient balances.

IBAN information of relevant vendors is among the information required to be forwarded to iyzico during their registration on the system. Money transfer is made once the customer has completed their purchase. In this case, the marketplace is forwarded the commission fee and sub-member businesses (vendors) are forwarded their payment.

Your vendors must forward an invoice to their customers specifying the total cost. They must then send the commission fee to the vendor that is in line with the commission agreement between the marketplace and the vendor. iyzico will then send the invoice for the commission fee charged for the service fee deducted from the marketplace. There is no invoicing to be billed to iyzico by the marketplace or the vendor.

You do not have to enter the commission fees to the iyzico system for each of your vendors. The marketplace must keep this information to itself and forward it to iyzico with every payment.

Yes, you can establish different commission rates for different vendors using the iyzibazaar product.

iyzico will make a contract with the market place regarding where the payments are to be forwarded and at what rate they are to be distributed. Payments will be forwarded and distributed in line with the terms on this contract.

The market place notifies iyzico to distribute the money once the customer has made the payment and the transaction has been completed securely. iyzico distributes the money after receiving this notification. If the marketplace does not forward this info to iyzico, the relevant amount will stay indefinitely in iyzico’s pool account.

Details you can check on the iyzico Control Panel are summarized below:

- Transaction details (Time, amount, bank and all line items),
- Live payment map (Allows you to instantly see how many payments you are receiving and from where),
- Validation errors (You can see the errors your customer receives during transactions),
- Cancellations and returns,
- Installment and Commission Management,
- Money Transfer (You may see the impending amount to be transferred to your account and sums previously transferred to your account),
- My invoices,
- User management (You can manage users using your control panel),
-Suspicious Transactions.

On top of the information above, you can check which information you can have access by creating a Sandbox account.

iyzico does not take charge of mailing processes.

There is no commission fee charged for returns in iyzibazaar product.

iyzibazaar supports the multiple cart system consisting of different vendors. Therefore, users may make purchases by forming carts consisting of products bought from different vendors on your platform.

- American Dollars (USD),
- European Currency (EUR),
- British Pound (GBP),
- Iran Rial (IRR),
- Russian Ruble (RUB),
- Norwegian Krone (NOK),
- Swiss Frank (CHF).

iyziLink enables individual or corporate vendors to receive secure payments from anywhere irrespective of the media. Through short messages, social media or market places, you can share the product links that you can easily establish through the iyzico control panel without the need for a website or a technical development, and you can receive secure payments from anywhere in the world.

You can setup membership at the iyzi.link and complete your application by filling out the form in the iyzico control panel. After your application is approved, you can share the product links that you can easily establish through the iyzico control panel at any media you desire and receive payments.

• How can you create an iyziLink account?
• How can you add a new product to your iyziLink account?
• How can you use iyziLink on your smart phone?
• How can you integrate your Etsy store to your iyzico account?

You can accept payments from anywhere in the world in different currencies such as Euro, US$, GBP, Riyal, Krone and Ruble.

You can personal apply for our iyziLink product without having a company and immediately begin receiving the payments.

You can use the iyziLink and receive secure payments from anywhere in the world without having a website or need any technical development.

You can enter the iyzico control panel through our website or mobile application, create your product links and receive payments without any integration or technical development.

You can control and manage all of your transactions through your telephone thanks to our iOS and Android compatible mobile applications. If you wish, you can also log -in our website through your smart phone and perform your transactions.

You can reliably receive your payments using the 3D Secure system.

Individual (real persons without a company) or corporate users can receive installment payments via iyziLink. You need to activate the 'Sale by installments' feature of your iyziLink with which you would like to sale by installments. Selling your products by installments with your iyziLink is regulated by the law therefore you may not be able to sell your product by installments even if you active the 'sale by installments' feature. If your product is suitable for sale by installments, the maximum permissible number of installments will be available to your buyers on the checkout page. For corporate sellers hereyou can view the maximum number of installments by sector.

For personal sellers hereyou can view the maximum number of installments by sector.

iyziLink does not charge any fixed cost such as installation fee or integration fee.

The corporate users are charged 3,29% commission and TL 0,25 processing fee.

The individual users who do not operate a company are charged 3,99% commission and TL 0,25 processing fee.

For the corporate users, the money received for the sales is transferred to their accounts on the first Wednesday following the transaction.

For the individual users who do not operate a company, all successful transactions performed Wednesday through Tuesday are accumulated and transferred to their accounts 7 days after the relevant Tuesday.

You will have a Control Panel page where you can check all of your operations. You can manage your statement, all transaction details, returns and installment rates using the Control Panel page that comes up once you log on to iyzico’s website.

Through this system developed by Visa and MasterCard to increase security for online shopping, you are directed to the website of the bank to which your card belongs and are required to complete a confirmation process using your credit card code for all transactions. You therefore ensure electronic security, since you are the only person who knows your code even if other people know your card number.

The application developed specific to Visa credit card use is called “Verified by Visa”; and that specific to MasterCard use is called “SecureCode”. There are no extra charges to activate this system.

All businesses may benefit from the 3D Secure service by offering it optionally on their payment pages to their customers. iyzico requires that certain business models it deems risky must use the 3D Secure option. You can notify our team through Contact Us if you wish to use this option even if it is not required by your company. The team will help you as soon as possible.

Thanks to the Payment by One Click solution, your customers are not required to enter their card information for each transaction and can complete their purchase with one click. This will result in an increase in your sales by decreasing the amount of returns from the cart.

A representative from the company wishing to benefit from this service must send a message describing their company and business model through the Contact Us section. The relevant team will evaluate the matter and notify the representative who has forwarded the request.

BIN (Bank Identification Number), is the first six numbers of a card (Debit card, credit card or prepaid card) that can be used for payment. The bank to which the card belongs may be identified using BIN Control and payments can be directed to the Virtual POS of the relevant bank. The distinction between debit cards, credit cards and prepaid cards is made effectively thanks to the ever-updated BIN Control list.
Thanks to the updated data used for BIN Control, you may identify the features of the card being used and to which bank it belongs. You can see the card type and the bank it belongs to on the payment form.

Any e-commerce venture seeking out to be reason of preference with a smart, easy and problem free payment flow can use iyzico’s BIN Control Solution. A representative from the company wishing to use this solution must send us a message through the Contact Us section describing their company and business model. The relevant team will evaluate the matter and notify the representative who has forwarded the request.

iyzico’s In-App Payment Service Solution allows you to integrate iyzico to your mobile application in a fast, secure and easy way. A representative from the company wishing to use this solution must send us a message through the Contact Us section describing their company and business model. The relevant team will evaluate the matter and notify the representative who has forwarded the request.

In e-commerce, fraud refers to online purchases made using a stolen credit card or by copying credit card data. iyzico guarantees the maximum level of security with 150 fraud filters with which you can protect both yourself and your customers. You can find detailed information regarding fraud in the section on suspicious transactions.

You may offer Alternative Payment solutions to customers who do not hold debit or credit cards or do not wish to use them. These methods are divided into two: e-wallet and real-time online bank transfers.

E-wallet: You may make secure purchases at all businesses that support the Qiwi e-wallet by installing money on e-wallets like Qiwi or registering your debit card or bankcard, without being required to share card information.

Real-time online bank transfers: It allows you to easily and securely make payments by iDeal, Sofort Banking and Giropay through Internet banking channels. You can make your transactions in a fast and secure manner by directly connecting to the online branch of your bank without using your debit card or bank card.

With the iyziglobe product, you can receive payment not only through Virtual POS but also through alternative payment methods.

Euro is used for payments made by Sofort, Ideal and Giropay.

Qiwi wallet method is available for payments made in Euro, Dolar and Rubles.

iDEAL:Netherlands.
Sofort Banking: Germany, France, Spain, Australia, the Netherlands, Belgium, Italy.
Giropay: Germany.
Qiwi: Russia, Ukraine.

You may extend customer ranges abroad in a faster and more secure way with Alternative Payment Methods that are prevalent and popular in local markets.

Please contact our Direct Sales / Operation Team.

In order to use Alternative Payment Methods, you must sign the iyzico Virtual POS contract. However, you are not required to actively use Virtual POS. You can simply offer the alternative payment solution of your preference to your customers.

You can cancel and make returns for transactions made using Alternative Payment Methods through your iyzico panel screen.

There is no Chargeback risk as customers approve payments with codes after logging on to their Internet banking accounts.

We recommend that you contact our Sales Team so they can offer you the most convenient Alternative Payment Methods to meet your needs.

3DS is a protocol developed by Visa and MasterCard for payments made by card, it is not used with alternative payment methods.

No.