We are glad to help you with all of your questions and issues.

You can search for answers and solutions at our help center, or choose from the categories below to see sample questions and answers.
  • Do I need to report to you additionally after filing my application?

    No, you don't need to send us an extra message. Once you fill in the application form, upload your information and documents your application is automatically displayed on the screens of our team. Our team will start checking your information and documents and managing your application process in communication with you.

  • How long will it take to get feedback on the outcome of by application result?

    Once you completed your application, the iyzico Team will contact you via your e-mail address registered on the platform within 24 hours and start managing your application process in communication with you. There is nothing you are required to do until our team contacts you.

    Note: Our office hours are 09:00-21:00 weekdays while office hours on Saturday are 10.00- 17.00. Applications made on Sundays, will be answered on Mondays from 09:00 to 12: 00.