We are glad to help you with all of your questions and issues.

You can search for answers and solutions at our help center, or choose from the categories below to see sample questions and answers.
  • What are the e-commerce website builders?

    E-commerce website builders are solutions that allow you to sell your products online by providing you an advanced website.

    With such ready infrastructures, everyone who has computer literacy can purchase an e-commerce solution from companies such as IdeaSoft, Zencommerce, Ticimax and manage aspects concerning server and product management, security layers and software updates.

  • With which e-commerce website builders iyzico is integrated?

    Please click here to view a current list of iyzico's solution partners.

  • The company I work/will work with isn’t listed among your solution partners. What should I do?

    Since e-commerce website builders has closed source codes, unfortunately, iyzico doesn’t have a chance to intervene in such infrastructures. Therefore, if the ready-made infrastructure solution company you work or thinking of working with is not listed among our partners, you will need to contact the relevant company and ask for their approval, stating that you want to use iyzico. After you get such approval, iyzico will only be happy to assist both you and the company you work with for integration.

  • How can I integrate iyzico to my website with e-commerce website builders?

    You will need to follow the steps listed below to integrate iyzico to your site running on e-commerce website builders.

    -To begin with, you will need to contact the company from which you purchased e-commerce website builders from and tell them that you will use iyzico. The company, then, will ensure set up of the iyzico module onto your website.

    -After your module is set up onto your website, you will need to copy the API KEY and Secret Key values to be found under the iyzico Control Panel, your Account>Account Settings>API Keys>Live Keys to the relevant sections iyzico module that is set up onto your website.

    -Following copying of API KEY and Secret Key values into the related areas, all you have to do will be sending a message to the iyzico Integration Team. Our team will finalize the process by making your account live after it conducts all necessary checks.

  • I run into problems when I integrate iyzico into my e-commerce website builder. What should I do?

    If you run into any problems while integrating iyzico to your website with e-commerce website builder, you can send a message to our team by stating your merchant ID. The team will help you quickly upon receiving your message.

  • I receive a "General/We have encountered an unexpected error" message while trying to integrate ETSY. What is the reason for that?

    We would like you to check your link through www.etsy.com/your/apps first. If your address is visible on this link, there is nothing you will need to do. It means that when your customer adds their products to their shopping cards and fill in their information, they will see the order received page. At this stage, iyzico will send a payment link to your customers’ e-mail addresses. When your customers click on the payment link, they can make payments through the payment form that is shown on their screen.