We are glad to help you with all of your questions and issues.

You can search for answers and solutions at our help center, or choose from the categories below to see sample questions and answers.
  • What is transaction fee and commission rate?

    Commission rate applicable for successful transactions on your website is 3.69% and the transaction fee is 0.25 TL. BSMV (Bank Insurance Treatment Tax) is included in the pricing.

  • Is there an initial registration fee or periodic fees that I have to pay?

    There is no initial registration fee or periodic fees you have to pay for using iyzico.

  • Will I be required to pay any fees except commissions and transaction fees?

    In case a chargeback claim is filed by the bank against your company, TL 35.00 per case will be applied on your account. For more information chargeback please click on.

    In addition, BSMV will be charged on top of the bank transfer fees, commission amounts, transaction fees and the chargeback amount (if applicable) stated above.