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We are glad to help you with all of your questions and issues.

You can search for answers and solutions at our help center, or choose from the categories below to see sample questions and answers.

  • What is an open source e-commerce platforms?

    Open source software increasingly popular software, which are eligible for sharing and editing by everyone and their source-codes are open to anyone who wishes to view them. Open source code software which can be simplified, fortified and strengthened according to needs, provide consumers with choices vis-a-vis software giants through offering solutions in every area.

    Systems such as Prestashop, Magento, Opencart, and WooCommerce are regarded as the world’s biggest open-source e-commerce platforms.

  • Which open source e-commerce platforms does iyzico support?

    iyzico provides you with special modules developed by its own team for the world’s largest e-commerce systems such as Prestashop, Magento, Opencart, and WooCommerce free of charge.

    Please click on the link below for the list of the platforms with open source codes for which iyzico team developed appropriate modules and provide them free of charge.

    Infrastructures with Open Source Software

  • The version of the open source e-commerce platforms that I use for my e-commerce website is incompatible with the iyzico module. What should I do?

    New versions/updates can be made available everyday for e-commerce platforms. If the version of the open source e-commerce platform you use is incompatible with iyzico module, you can request assistance by sending a message to the iyzico Integration Team. The Team will assist you on this as soon as possible.

  • You don’t provide solutions for the open source e-commerce platform I currently use. What should I do?

    If there is no appropriate iyzico module for the open source e-commerce platform you are currently using, you can suggest a development request by sending a message through the Contact Us Section. Our team will evaluate your request upon the receipt of your message.

  • Payment form is not created. What is the reason?

    You can retry by adding the "CURLOPT_SSL_VERIFYPEER=>false," line to the post function in the "srcIyzipayDefaultHttpClient.php" file.

    Additionally, we will need you to verify that

    1) Your TLS version is 1.2 (it is not sufficient that TLS 1.2 is active, your server needs to communicate with iyzico through using TLS 1.2)
    2) Your OPEN SSL version is 1.0.2
    3) PHP version is 5.6 or above

  • I receive invalid signature error. What is the reason?

    When data is sent to iyzico API, it is sent as encrypted through the creation of a hash to ensure the security of the secretKey. If such hash cannot be decrypted by iyzico, this issue is reflected as an error message.

    Occasions which cause such an error are:

    1. Entering the API and Security Key (API Key-Secret Key) wrong or leaving a space either at the beginning or end of such key value
    2. Not using UTF-8.

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