We are glad to help you with all of your questions and issues.

You can search for answers and solutions at our help center, or choose from the categories below to see sample questions and answers.
  • How will you be invoicing?

    You don’t need to make out invoices to iyzico. Invoicing process for successful transactions made on your website by using iyzico will be as follows;

    For the total amount that your customer paid, you must make out a paid invoice with the name of the customer and sent it with the product/service you sold to your customer.

    When the payout is being carried out to your account by iyzico, there will be invoices made to your company for commission and term difference rates and these invoices will be sent to you periodically.

    As iyzico provides you with a payment infrastructure you can register these commission/service invoices as service charges.

  • I haven’t received my invoices. What should I do?

    If you have not received your commission invoice, you can request by contacting us as at.